UKCES

The UK Commission strives at all times to use best practice in its operations, in particular with regard to enabling employees to deliver high performance. We aim to be an organisation with the capabilities, structures, systems, processes and attitude to deliver our commitments efficiently and effectively, with mechanisms in place to continually improve on performance.

Corporate Services works to support excellent organisational performance in delivering the rest of the work of the UK commission. Although this work is led by staff in the Corporate Services Directorate, all staff will be engaged and have responsibility for ensuring that the organisation continues to deliver the highest level of performance.

People

• Transition and integration of IiP UK staff
• Develop our Management/Leadership Community, HR briefing sessions for Managers
• Learning and development - review how we identify training needs, develop our Corporate Training Plan, work towards IiP accreditation
• Performance Management - Review performance management system, skills workshops re: High Performance Working Practices
• HR Systems and Processes - Launch self service facility, introduce, communicate, embed appropriate HR policies, Review HR suppliers
• Staff Engagement - Continue to grow and strengthen the Employee Representative Group, Support staff identification of appropriate consultation mechanism
• Embedding values

Processes and Controls

• Support to UK Commission and committees
• Maintenance of FoI, DPA, Monitoring, T&Cs etc
• Improve project planning and risk management processes
• Improve budgeting tools to support managers
• Improve organisational performance reporting to include outcomes and impact indicators (project)
• Upgrade finance system (project)

Tools for Delivery

• Professional, proactive IT & facilities service to support UK Commission business operation including: reception service; technical management; application management; operational (security and maintenance) management; incident and disaster management.
• Projects to improve UK Commission use of IT & facilities – carried out in collaboration with colleagues across the UK Commission to meet their needs for improved ways of working, including effective use of up-to-date technology and a safe, productive working environment.

Business Development

• IiP UK - transition and integration of finance and systems
• Review of organisation design