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Information, advice and guidance


This work explored how new technologies including web can be used to provide robust, accessible information, advice and guidance.

To support employability and progression, individuals need clearer information, sounder advice and, where appropriate, more helpful guidance in making decisions on qualifications and training courses as well as jobs and career choices. This is vitally important for young people but increasingly important for adults too.

The main focus of the work was to explore how new technologies can be used to provide robust, accessible information, advice and guidance. The intention was not to develop tools, programmes or applications, but rather to understand and advise on how technology can most usefully support the delivery of information, advice and guidance and what behaviours or stimulants may be needed for this to become a reality in the market place.

Five papers have been produced:

We also developed a consultation paper summarising our findings so far and inviting responses to a range of key questions. The consultation period has now ended and we are very grateful to everyone who submitted a response.